This page explains how the Forestry Commission, uses any information you give to us through our website, and the ways in which we protect your privacy.
The Data Protection Act
The Forestry Commission is a data controller under the Data Protection Act. Under the Act, we have a legal duty to protect any information we collect from you. We safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or other government department unless you give us permission to do so.
What information do we collect?
We collect different kinds of information from visitors to our website:
· feedback;
· calls to our Woodfuel Information Officers;
· requests for information;
· consultation responses;
· registration details for some areas of the site;
· and site usage information from log files.
Feedback
You can send us your feedback by e-mail, post or phone. We do not pass on any of your personal information outside our organisation when dealing with your enquiry. We will not use any information you supply for any other purpose without first seeking your permission.
Where your details are held in our tracking system these are archived after we have dealt with your enquiry and deleted after 12 months.
Calls to our Woodfuel Information Officers
The information you supply to us in telephone contacts may be logged within a database to help us respond to, and track, your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.
Requests for Information
We need to record your personal contact details to be able to respond to, and track the progress of, your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.
If you register an interest in receiving regular updates from the site your details will be kept indefinitely. You have the option to check the details supplied by you, to update these details, or to remove your name from any mailing lists by contacting us.
Registration Details
Although most of our site does not require you to register there are a few areas which do. The details you supply will only be used for these purposes unless you give us permission for other uses (for example to be included in mailing lists).
Cookies and Log Files
Cookies are pieces of data that can be automatically created on your computer when you visit a website. We do use cookies in some parts of this site but only to help you to use the site. We do not collect any information about you using cookies.
Log files allow us to record visitors' use of the site which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you or information about which other sites you have visited.
Links to other sites
www.usewoodfuel.co.uk contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.
Access to your information and contacting us
You can change your registration information by contacting us. If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by e-mail, phone or post:
e-mail: [email protected]
Phone: 01349 866004
Post:
Rebecca Carr
Forestry Commission Scotland
Woodlands
Fodderty Way
Dingwall
Ross-shire IV15 9XB
United Kingdom
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.